Welcome to Hudson Regional Health

Technology Transforming Care

Hudson Regional Health is a newly unified healthcare network serving Hudson County through four hospitals.

Together, these hospitals form a single, integrated system with a shared vision—to deliver modern, patient-first care supported by innovation. From robotic-assisted surgery and AI-powered diagnostics to real-time monitoring and precision neurosurgery, HRH is redefining what’s possible in community healthcare.

Patients across the region now have access to state-of-the-art procedures and nationally recognized specialists, all within a connected, local network designed to put care first.

Our Services

We focus on the care our patients need most, delivered with precision, innovation, and a commitment to excellence.

• Advanced Emergency Services - 24/7 emergency departments across all four hospitals
• Robotic-Assisted Surgery - featuring the Da Vinci XI and ExcelsiusGPS systems
• Neurosurgery & Spine Care - including Stealth Navigation and precision-guided treatment
• Women’s Health & Maternity -comprehensive services tailored for every stage
• Imaging & Diagnostics - AI-enhanced systems for faster, more accurate results
• Outpatient & Specialty Care - coordinated care across multiple disciplines

Our Hospitals

Explore our hospitals and discover care that’s high-tech, high-touch, and close to home:

• Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care.
• Bayonne University Hospital, A full-service community hospital offering personalized acute care.
• Hoboken University Hospital, A local leader in women’s health, family medicine, and outpatient services.
• The Heights University Hospital (Jersey City), Expanding access to state-of-the-art care in the heart of Jersey City.

General Purpose of Position:

The Surgical Coordinator / Medical Office Front Desk professional is responsible for performing a wide range of duties to support both clinical and administrative operations. This role includes assisting physicians with patient care, managing clerical responsibilities, and maintaining an organized and efficient office environment.

Key responsibilities include providing patients with accurate information regarding clinical services, handling incoming telephone calls in a prompt, courteous, and professional manner, and warmly greeting and assisting all visitors. The ideal candidate demonstrates strong communication skills, attention to detail, and a commitment to delivering excellent patient service.

Primary Responsibilities (include but are not limited to):

• Receives and reviews the Surgical Booking Packet from all Specialists for accurate documentation.
• Confirms the receipt of consents for special procedures as required by the different payors. 
• Ensure that the patients have completed checked off items (journey list, bariatrics, Radiology Breast) as assigned by physicians and insurance.
• Coordinates the surgery date with the patient and hospital departments according to the doctor’s schedule and block time.
• Properly documents the surgical schedule in a clear and concise way and distributes to the doctor and staff as appropriate.
• Works with hospital and patients to arrange for PAT’s and medical clearance as needed.
• Arrange with other specialties such as GI and plastics when needed.
• Assisting physicians with patient care.
• Preauthorizes all procedures across all payors.
• Provides information to patients regarding clinical services.
• Confirms surgical appointments for the next day and relates clear instructions such as fasting, etc.
• Submit peer to peer reviews for GI, General Surgery and all other Specialties
• Management of phones to include answering, appointment scheduling, proper routing of calls and screening of patient requests.
• Maintains patient confidentiality and complies with HIPAA regulations
• confirming appointments, verify insurance, verify I.D. of each patient, pre-authorizations, no auto RX refills without Doctor’s permission, problem log, return phone calls, patient paperwork to be completed within 72 hours, patients are seen in order of scheduled appointment.
• Other duties as assigned.

Education, Skills and Experience Requirements:

• High school diploma or general equivalency diploma (GED)
• Bilingual English/Spanish required
• Bariatric and GYN scheduling a major plus
• Minimum three to five years of scheduling experience, with one year of experience in a clinical setting, preferably a medical practice.
• Knowledge of medical practice protocols related to appointment scheduling.
• Knowledge of medical terminology for interpreting physician instructions and patient needs.
• Knowledge of confidentiality requirements related to patient information.
• Ability to communicate instructions clearly.
• Ability to collaborate with all levels of clinicians and staff to meet needs.
• Ability to analyze data reports and make recommendations for improvement.

• Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
• Comprehensive health, dental, and vision insurance
• 401K, Retirement savings plan 
• Generous Paid Time Off (PTO) and paid holidays
• Tuition Reimbursement
• Opportunities for professional growth, development, and continuing education
• Employee wellness programs and resources

Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.