CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Bayonne Medical Center, Christ Hospital, and Hoboken University Medical Center. CarePoint united these three area hospitals to provide 360 degree coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey, and each year provides care to over 300,000 individuals.

CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs

The Director of Revenue cycle will be responsible for directing the overall policies, objectives, and initiatives of the revenue cycle activities to optimize the patient financial interaction along the care continuum. The incumbent will make recommendation to improve the efficiency of the current systems/processes for applicable registration and financial services.

• Reviews, designs, and implements processes surrounding admissions, pricing, billing, third party payer relationships, compliance, collections, and other financial analyses to ensure that clinical revenue cycle is effective and properly utilized.
• Tracks numerous metrics related to the patient engagement cycle including record coding error rates and billing turnaround times to develop sound revenue cycle analysis and reporting. 
• Develop key metrics that will drive the cash collections.
• Keeps abreast of regulatory/industry trends and demonstrates leadership in driving new revenue cycle operations.
• Evaluates the current billing process and recommend any necessary changes.
• Manages relations with payers and providers to generate high reimbursement rates and a low level of denials.
• Ensures all departmental targeted timelines and goals are met.
• Perform strategic planning and priority setting for the revenue cycle department.
• Maintain a system for monitoring productivity and performance of the department and personnel, reporting results to administration.
• Monitors daily billings and cash collections,
• Trends and denials and provide information/analysis to senior leadership.
• Collaborate with managed care revenue cycle leadership to develop and implement best practice strategies to reduce billing errors and maximize contract payments.
• Evaluates current organizational structure and staffing.
• Maintain customer service expectations internally and externally.
• Identify training needs and assist in conducting training for new staff, as well as ongoing training for all other staff.
• Responsible for ensuring documentation of employee performance, feedback to employees, as well as the development of any performance improvement plans to ensure excellent customer service.
• Ensure that all compliance rules are adhered to and monitored in claims submission.
• Collaborate with leadership in preparing and analyzing weekly/monthly financial reports and accounts receivable to ensure performance measures are being met.
• Coordinate and direct, ensuring the activities of the billing department follow the overall protocol; and that compliance with State, Federal, and payer requirement, guidelines, and regulations are maintained.
• Perform any and all other duties assigned.

• Bachelor’s degree in accounting/finance/business management/healthcare administration. Master's degree preferred
• 5 plus years of experience in Revenue Cycle Management
• 3 plus years of supervisory experience
• Knowledge of patient registration, charge entry, billing, authorizations, front desk operations, and medical policies
• Excellent verbal and written communication skills are required
• Strong technical skills to include MS Office suite required
• Able to communicate accurate information concisely with strong executive presence

• Competitive pay
• Medical, dental, and vision insurance
• 401k with Company match
• Generous paid time off
• Paid Holidays
• Tuition Reimbursement
• Advancement and career development opportunities

Covid-19 and Influenza Vaccinations are a requirement for employment at CarePoint Health. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from CarePoint.

CarePoint Health is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.