CarePoint Health is one of New Jersey’s leading health care systems comprised of three long-standing and highly-regarded hospitals – Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey and each year provides care to over 300,000 individuals.

 

CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.

The Guest Relations Associate is responsible for making the Hoboken University Medical Center experience more comfortable and satisfying for patients, families and visitors. The Associate is responsible assisting the Information Desk with greeting and welcoming all patients, visitors, vendors and staff, along with directing guest appropriately.

 

The Associate assists patients and their families with questions regarding personal needs and hospital procedure and resolves issues and concerns patients and their families may have.  Provides a variety of services to promote and enhance patient satisfaction and continuously engages with staff, patients and families.  

 

Full Time: Day shift time

8 hours/shift

• High School Diploma or equivalent required.
• Bachelor’s degree preferred.
• 2+ years of medical experience, with previous hospital or physician office experience preferred.
• Must be able to accurately enter data.
• Knowledge of some medical terminology preferred.
• Proficient in MS Excel, Word, and Outlook.
• Bilingual proficiency in Spanish preferred.
• Excellent analytical, communication and interpersonal skills required.

• Competitive pay
• Medical, dental, and vision insurance
• 401k with Company match
• Generous paid time off
• Paid Holidays
• Tuition Reimbursement
• Advancement and career development opportunities