CarePoint Health Management Associates

Intake Specialist

Job Locations US-NJ-Jersey City
ID
2025-9714
Category
Admitting
Position Type
Regular Full-Time
Location : Name
Christ Hospital
Salary Range Minimum
USD $0.00/Yr.
Salary Range Maximum
USD $0.00/Yr.

About Us

About Us

Welcome to Hudson Regional Health

Technology Transforming Care

Hudson Regional Health is a newly unified healthcare network serving Hudson County through four hospitals.

 

Together, these hospitals form a single, integrated system with a shared vision—to deliver modern, patient-first care supported by innovation. From robotic-assisted surgery and AI-powered diagnostics to real-time monitoring and precision neurosurgery, HRH is redefining what’s possible in community healthcare.

 

Patients across the region now have access to state-of-the-art procedures and nationally recognized specialists, all within a connected, local network designed to put care first.

 

Our Services

We focus on the care our patients need most, delivered with precision, innovation, and a commitment to excellence.

  • Advanced Emergency Services - 24/7 emergency departments across all four hospitals
  • Robotic-Assisted Surgery - featuring the Da Vinci XI and ExcelsiusGPS systems
  • Neurosurgery & Spine Care - including Stealth Navigation and precision-guided treatment
  • Women’s Health & Maternity -comprehensive services tailored for every stage
  • Imaging & Diagnostics - AI-enhanced systems for faster, more accurate results
  • Outpatient & Specialty Care - coordinated care across multiple disciplines

 

Our Hospitals

Explore our hospitals and discover care that’s high-tech, high-touch, and close to home:

  • Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care.
  • Bayonne University Hospital, A full-service community hospital offering personalized acute care.
  • Hoboken University Hospital, A local leader in women’s health, family medicine, and outpatient services.
  • The Heights University Hospital (Jersey City), Expanding access to state-of-the-art care in the heart of Jersey City.

What You'll Be Doing

  • The Intake Specialist is responsible for screening prospective clients by phone and in person to determine appropriateness for services and facilitate scheduling of intake appointments via the access system, working closely with support and clinical staff.
  • This role includes collecting and entering accurate client demographic and referral information into electronic systems, providing clear information to clients about available services and next steps, and coordinating with referral sources to ensure timely and effective communication.
  • The Intake Specialist monitors the referral pipeline to reduce delays and no-shows, escalates urgent or high-risk cases to clinical staff for immediate attention, and supports quality improvement initiatives by tracking intake metrics and identifying barriers to access.

What We're Looking For

Education: Bachelor’s degree in Counseling, Social Work or Psychology or related field or in the process of obtaining this degree (required);

Master’s degree and bilingual in Spanish (preferred)

Work Experience:  1-2 years (required);

Experience conducting client screenings or eligibility assessments in a healthcare, behavioral health, or social services setting.

Previous experience scheduling appointments and managing referral processes.

Experience entering and managing client data in electronic health record (EHR) systems or similar databases. Background in providing clear and compassionate communication to clients and families regarding services and processes.

Experience coordinating with multidisciplinary teams, referral sources, and community agencies.

Familiarity with handling sensitive client information in compliance with confidentiality regulations (e.g., HIPAA). Experience identifying and escalating urgent or high-risk client situations to appropriate clinical staff.

Participation in quality improvement or access-to-care initiatives is a plus

 

What We Offer

What We Offer

  • Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
  • Comprehensive health, dental, and vision insurance
  • 401K, Retirement savings plan with employer contribution
  • Generous Paid Time Off (PTO) and paid holidays
  • Tuition Reimbursement
  • Opportunities for professional growth, development, and continuing education
  • Employee wellness programs and resources

 

Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.

 

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

 

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